AT&T Store at 11244 West Lincoln Highway, Mokena, Illinois.

Where do I even begin?

Spent way too many hours in the store dealing with issues that the store create for themselves. I am a knowledgeable customer and had everything ready yet their employees are untrained in not only selling you their service and phones but when you also go to return phones they completely screw that up as well. After multiple hours on the phone with ATT (because I never want to deal with this store again) and speaking to at least 12 different representatives, I'm finally done for good with ATT.....

But there's a catch. They try and push their additional promotions from Direct TV Now onto you when you blatantly tell them you're not interested. They tried to sweeten the deal by throwing in a free accessory. I caved and now after 3 months, I'm still dealing with Direct TV Now charging my credit card and multiple attempts to cancel their service. I've never been able to use Direct TV Now during my first month and will never ever give a penny to either of these companies again.

Save yourself a ton of hassle and give your money to Verizon. AT&T, particularly this store is trash and will do nothing but waste your time.